Team

An insurance policy is a promise. It is kept not by forms and stamps but by people: the agent who selects the right cover, the underwriter who prices the risk, the claims specialist who inspects the loss on site, the accounting team that pays on time. The SIO team works out of the head office in Bishkek and eight branches covering all seven regions of the republic, the city of Bishkek and Chuy region.

The company is headed by the Chairman of the Management Board, supported by an adviser; operational responsibility for the business lines is divided between three Deputy Chairmen. The members of senior management are listed in the Leadership section.

• Accounting — bookkeeping, economics and analysis.
• Legal department — contracts, claims and litigation, regulatory compliance.
• Human resources, records management and archive department — personnel, office administration, archive.
• Organisational work and procurement department — corporate support and procurement procedures.
• Internal auditor — independent review of processes and reporting.

• Strategic development, methodology, analysis and control department — liaison with state bodies, strategic analysis, drafting of rules and methodologies, actuarial calculations, performance control and internal reviews.
• Insurance and reinsurance department — cover for large facilities, compulsory and voluntary classes, inward and outward reinsurance including international placements, and insurance of export and import operations.
• International cooperation unit — joint international insurance and reinsurance, work with foreign partners.
• Marketing department — media, advertising, design, social networks and promotion of the company's services.
• IT department — software and hardware, communications, databases, electronic document flow, administration and information security.
• Compliance manager — risk management, economic security and counterparty due diligence.

• Claims and settlements department — loss adjustment and payment of claims.
• Regional development and liaison unit — coordination of the branch network.

The head office is in Bishkek, 1 Ch. Aitmatov Avenue. Clients are served by eight branches: Bishkek and Chuy (Bishkek), Talas (Talas), Ysyk-Kul (Karakol), Naryn (Naryn), Osh (Osh), Jalal-Abad (Jalal-Abad) and Batken (Batken). Addresses and phone numbers are listed in the Contacts section.

Insurance is a licensed activity. The company and its staff operate under the Law of the Kyrgyz Republic “On Insurance and Insurance Activity” and the rules governing each class of business, and SIO is supervised by the Financial Market Regulation and Supervision Service under the Ministry of Economy and Commerce of the Kyrgyz Republic. Qualification and fit-and-proper requirements for officers of an insurance company are set by law, and appointments to key positions are agreed with the authorised state body.

A client in Naryn and a client in Bishkek get the same terms: the same insurance rules, the same tariffs, the same settlement procedure and a single hotline. A branch is not a separate company but part of one system — a claim filed at any office is handled under the same rules and within the same deadlines.

The company is interested in specialists in underwriting, claims, actuarial work, sales and information technology, and cooperates with insurance agents and brokers across the republic. Send your CV or partnership proposal to info@gso.kg, or call +996 (312) 65‑08‑53, Mon–Fri 9:00–18:00.