Mission and Values

Our mission

To provide reliable insurance protection for people, businesses and property, making insurance services accessible, clear and modern.

GSO works to build trust in insurance as a real instrument of financial protection, helping clients reduce the consequences of unforeseen events and face the future with greater confidence.

We develop modern insurance products, expand remote servicing and consistently move insurance services into a digital format.

Our values

Reliability

We honour the commitments we take on and work to give every client confidence in their insurance protection.

Client focus

The client's interests and needs are at the centre of what we do. We aim to make taking out a policy, obtaining advice and settling a claim as clear and convenient as possible.

Accessibility

Insurance protection should be available to everyone. GSO is developing its branch network and online services so that insurance is available wherever the client happens to be.

Responsibility

We are aware of our responsibility to clients, partners and the state, and we take decisions on the basis of the law, professional standards and good faith.

Transparency

We aim to provide clear information about the terms of cover, the cost of the policy, what is insured, the exclusions and the procedure for receiving an insurance payment.

Digital development

We introduce modern technology and develop electronic issuing and delivery of policies, online payment and other digital services that reduce the time clients spend on formalities.

Professionalism

We develop the skills of our staff and improve our internal processes to ensure quality service at every stage of working with a client.

Our goal

Modern, reliable and accessible insurance protection for every GSO client — in the office and online.

GSO insurance products · Branches and sales points · Contacts

Any questions?

GSO hotline: +996 (312) 65-08-53 — Mon–Fri, 9:00 to 18:00.
Email: info@gso.kg
Addresses of branches and sales points in every region are listed under Branches and on the Contacts page.