The State Insurance Organisation maintains a policy of zero tolerance towards corruption in any form. Employees are prohibited from offering, giving, soliciting or accepting any benefit in connection with their duties, or from using their position for personal gain.
Legal framework
- Law of the Kyrgyz Republic on Combating Corruption No. 153 of 8 August 2012;
- Law of the Kyrgyz Republic on Conflict of Interest;
- Criminal Code of the Kyrgyz Republic — liability for corruption offences;
- State Anti-Corruption Policy Strategy of the Kyrgyz Republic.
Measures taken by the organisation
- management of conflicts of interest: employees must notify management in writing of any personal interest that could affect the performance of their duties;
- transparency of procurement and selection of counterparties;
- monitoring of compliance with standards for issuing policies and settling claims;
- review of every report of corrupt conduct with appropriate action taken;
- familiarisation of employees with anti-corruption requirements upon recruitment.
How to report corrupt conduct
If an employee demands or accepts a benefit, delays the issue of a policy or a payment in exchange for personal gain, or otherwise abuses their authority, please report it in any of the following ways:
- by telephone: +996 (312) 65-08-53, Monday to Friday, 9:00 to 18:00;
- by e-mail: info@gso.kg, marked «Anti-corruption»;
- through the feedback form on the Contacts page;
- in writing: 1 Ch. Aitmatov Ave., building 2, Bishkek.
Please state the circumstances, the date and place of the event and details of the person concerned, and attach any supporting documents. Reports are reviewed in the manner and within the time limits established by the legislation of the Kyrgyz Republic on the consideration of citizens applications.
Guarantees for the reporting person
The identity of a person who reports corrupt conduct is not disclosed. Their personal data is processed in accordance with the Personal Data Processing Policy and protected under Article 88 of the Digital Code of the Kyrgyz Republic. Retaliation against a reporting person is not permitted.
A report may also be submitted to the competent state authorities of the Kyrgyz Republic.